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This page sets out the legal framework that governs your account with 375bd, including how we handle your data, what rights you hold, and where this policy applies. Access to our platform depends on your local law and the eligible regions we serve — please read these terms before you open or continue using your account.
375bd operates under a jurisdiction-dependent framework. Whether you can access and use our platform depends entirely on the laws of your region and whether your location falls within the eligible areas we support. We do not make legal determinations on your behalf — that responsibility rests with you as the account holder. When you complete a transaction through bKash, Upay, or Bank Transfer, those payment events are recorded in your account history. That record belongs to your session and is accessible from the transaction log inside your account dashboard. We keep these records in line with our data retention practice, which is described further in the trust section below. Our legal terms apply to every part of your account relationship with us: account registration, wallet activity, content access, and any support interaction you initiate. Third-party services — including payment processors and game content studios such as PG Soft, Microgaming, Habanero, JDB, Joker, and Spadegaming — operate under their own separate terms. We are not responsible for their policies, and linking to or using a third-party service does not incorporate their terms into ours. If any clause in these terms is found unenforceable in your jurisdiction, the remaining clauses continue in full effect. We update these terms when our service or legal obligations change; continued use of your account after a change takes effect means you have accepted the revised version.
bKash payment events are logged to your account record at the time of completion. Review them in your transaction history.
Upay transfers appear in the same account log. The record shows the date, amount, and direction of each transaction.
Bank Transfer activity is captured in your wallet history. Check the account dashboard to verify any posted transaction.
Our legal terms apply specifically to the account relationship between you and 375bd. They cover what we collect, how we use it, and how you can act on your rights. Not every service you reach through our platform falls within this policy — here is a clear breakdown of what is inside and what sits outside its scope.
Creating, logging into, and managing your 375bd account falls fully inside this policy. This includes profile details, session history, and any verification steps shown in your account settings.
Deposits and withdrawals processed through bKash, Upay, or Bank Transfer are covered here in terms of how we record and retain that data. The payment processors themselves operate under separate terms.
Game content supplied by studios such as PG Soft, Microgaming, Habanero, JDB, Joker, and Spadegaming is available through our lobby. Our policy governs your access to that content; each studio's own terms govern the content itself.
Any service outside the 375bd platform — including external payment gateways, linked sites, or studio portals — is outside the scope of this policy. We do not control those services or their data practices.
You hold concrete rights over the information we hold. These are not abstract entitlements — each one has a clear path you can follow directly from your account or through our support routes. To review the data held on your account, open the profile section of your dashboard; the fields shown there reflect what we currently hold. If any detail is wrong — your contact information, your registered name, or your linked payment method — you can correct it from the same screen, provided the field is editable. Where a field requires our team to make the change, submit a request through the support route described on the contact page. If you want to understand how a particular piece of your data is used or retained, raise the question via the published support channels and we will respond with the specific answer. You also have the right to request account closure, which removes your active access and triggers our data retention review process.
Open the account dashboard to see what personal and transaction data we hold. The transaction log covers all bKash, Upay, and Bank Transfer activity tied to your account.
Editable fields in your profile can be updated directly. For fields that require verification, contact support with the corrected information and we will process the change.
If you are unsure how a specific data point is handled under this policy, use the published support route to ask. We respond to policy questions through the same channels as account support.
You can request that we close your account at any time. Submit the request through support; we will confirm closure and explain what happens to your data under our retention schedule.
For any question about these legal terms — including data access requests, policy clarifications, or account closure — use the contact routes published on our support page. We do not maintain a separate legal helpdesk; all policy queries go through the same verified channels as account support, so your query reaches the right team.
Open the live chat widget from any page on 375bd. State your query as a policy or data question so the team routes it correctly from the start.
Send your legal or data request to the email address listed on our published contact page. Include your registered account identifier so we can locate your record without delay.
The help centre at 375bd covers common policy questions with written answers. Check there first — many data and rights questions are answered without needing to open a support ticket.
We apply consistent practices to data handling, session cookies, account security, and the length of time we hold your information. None of these are invisible — you can find the applicable settings and disclosures inside your account or on the published policy pages at 375bd.
We collect only the account and transaction data needed to operate your session. Payment data tied to bKash, Upay, or Bank Transfer is recorded at the point of transaction and not shared outside the platform without a lawful basis.
We use session cookies to keep your account authenticated across pages and device switches. A separate cookie notice on the site explains which cookies are active and what each one does.
Access to your account is controlled by the credentials you set at registration. If you believe your account has been accessed without your knowledge, contact support immediately via the live chat or email route.
We keep account and transaction records for the period required by our operational and legal obligations. After account closure, data is retained for the minimum period and then removed. Submit a deletion request through support if you want a specific timeline for your record.
Below are the questions we hear most often about our policy, account rights, and data handling. If yours is not here, the support routes above will get you a direct answer.
Access depends on your local law and whether Bangladesh falls within our eligible regions. We do not determine your legal eligibility on your behalf. Check the eligibility note in your account or contact support for the current position on your region.
Open the profile and transaction sections of your account dashboard. The data shown there is what we currently hold. If you need a more complete account of your data, submit a request through our published email support route with your registered account identifier.
Editable fields — such as your contact details or linked payment method — can be updated directly in your profile. For fields that are locked, raise a correction request with our support team and include the accurate information you want recorded.
We retain account and payment records — including bKash, Upay, and Bank Transfer activity — for the period our operational and legal obligations require. After that period, records are removed. Ask via email support if you want the specific retention window for your account type.
Closing your account ends your active access. We retain the minimum required data for the period set by our retention schedule, then remove it. Our support team can confirm the timeline specific to your account when you submit a closure request.
No. Studios such as PG Soft, Microgaming, Habanero, JDB, Joker, and Spadegaming supply game content through our lobby under their own separate terms. Our policy covers your access to that content through 375bd, not the studios' own data or service practices.