These terms set out what 375bd expects from you and what you can expect from us when you open an account and use any part of this platform. Access to and use of 375bd depends on your local law and the eligible regions we serve — read this page before your first session.
Account access rules
Transaction conditions
Your rights and choices
Third-party scope
POLICY POSTURE
How These Terms Apply to Your Account
By creating an account on 375bd, you confirm that you have read these terms and that your use of the platform is consistent with the laws of your jurisdiction. We do not determine eligibility on your behalf — that responsibility rests with you. Where we mention payment methods such as bKash, Upay, or Bank Transfer, those references describe the transaction routes configured on this platform, not a guarantee that every method is available to every account holder at all times. The terms govern the whole account relationship: what you can do inside the platform, how transactions are processed, how disputes are raised, and what happens when either side ends the account. We may update these terms when our services change or when applicable requirements shift. When we do, the revised version is published on this page with the updated date shown at the top. Continuing to use the account after an update means you accept the revised terms. If any part of these terms conflicts with information shown elsewhere on the platform, the version on this page takes priority. Questions about a specific clause can be sent to our support team through the routes listed in the support section below.
bKash
Upay
Bank Transfer
Account wallet
Mobile access
WHAT IS COVERED
Scope of the 375bd Terms
Not everything you encounter when using this platform falls under the same set of rules. These terms define four distinct areas so you know exactly where our obligations begin and end.
Account Access
These terms cover registration, login, session activity and account suspension. Actions taken inside your signed-in account — including wallet operations using bKash, Upay or Bank Transfer — are governed by the conditions set out here.
Transactions
Deposits and withdrawals processed through configured payment rails fall within this policy. The terms describe how we handle transaction records, how disputes are escalated, and what steps we take when a transaction cannot be completed as submitted.
Site Content
Game titles, lobby pages, promotional notices and editorial content published on 375bd are covered by these terms. You may view and interact with that content under the conditions stated here; you may not reproduce or redistribute it without our written agreement.
Third-Party Services
Game content delivered by studios such as PG Soft, Microgaming, Habanero, JDB, Joker and Spadegaming is subject to each provider's own terms alongside ours. We do not control those terms, and our policy does not override them where they apply independently.
YOUR ENTITLEMENTS
Actions You Can Take Under These Terms
These terms are not only obligations — they also set out specific things you are entitled to do. Knowing what you can ask for makes the account relationship clearer. You can request a copy of the transaction records held against your account at any time by contacting support through the routes shown on this platform. If the account details we hold are incorrect — name, contact address or payment reference — you can ask us to correct them and we will confirm the change once it has been processed. Where you believe a charge or transaction has been applied in error, you have the right to raise a formal query; we will investigate and respond through the same support channel you used. If you decide to close your account, you can make that request at any time and we will process it in line with the closure steps described in our account policy. None of these actions require a specific reason to be given, though providing context helps us resolve things faster.
Review Transaction Records
You can request a full transaction history for your account. Contact support and specify the date range you need; we will provide the records held against your account in a readable format.
Correct Account Details
If your registered name, contact information or linked payment reference is wrong, submit a correction request through support. We confirm all changes after they have been verified against the information we hold.
Raise a Dispute
Any transaction or charge you believe is incorrect can be formally disputed. Open a support query, describe the transaction in question, and we will investigate and respond with our findings.
Close Your Account
Account closure can be requested at any time with no conditions attached. Once the request is received and the outstanding balance resolved, we process the closure and confirm it to your registered contact.
CONTACT ROUTES
How to Reach Us About These Terms
If a clause in these terms is unclear or you need to raise something directly, use the contact routes published on the platform. We do not publish operating hours or response-time commitments here because those details are shown on the support page itself — check there for current availability.
Live Chat
Open the chat widget from any page while signed in. Use this for account questions, transaction disputes or clarifications about how a specific term applies to your situation.
Email Support
Send a written query to the support email address listed on the Contact page. Email is suited to detailed questions about these terms where you need a written record of the response.
Help Centre
The Help Centre on the platform carries published answers to common policy questions. Check there first — if the answer is not available, escalate to live chat or email.
HOW WE HANDLE THIS
Data, Security and Policy Requests
Our approach to account data, cookies and security is set out clearly so you know what we collect and why. These are not abstract commitments — each one maps to a specific part of how the account platform works.
Account Data
We retain the account and transaction data required to operate your account and respond to disputes. Data is held for the period covered by our retention policy; you can ask to see what we hold by contacting support at any time.
Cookies and Session Data
We use session cookies to keep you signed in across mobile and browser. Functional cookies are necessary for the account to work; analytics cookies can be adjusted through your browser settings without affecting account access.
Account Security
Access to your account is protected by the credentials you set at registration. If you suspect unauthorised access, contact support immediately using live chat so we can review recent session activity and take the appropriate steps.
Policy Change Requests
If you want to request a change to how your data is handled, or object to a specific use, send the request by email with your account reference. We will confirm receipt and respond with our position within the timeframe shown on the support page.
TERMS FAQ
Frequently Asked Questions About These Terms
Below are the questions we receive most often about the 375bd terms and conditions. If yours is not answered here, use the support routes listed above.
When do these terms apply to my account?
These terms apply from the moment you create an account on 375bd. Every action you take while signed in — browsing the lobby, placing a transaction via bKash or Bank Transfer, contacting support — is covered by the conditions set out on this page.
What happens if 375bd updates the terms?
When we update these terms, the revised version is published here with the date it takes effect. If you continue using your account after that date, you accept the updated terms. We recommend checking this page periodically, especially if you have been away for a while.
Can I use my account if the terms conflict with my local law?
Access to 375bd depends on your local law and the eligible regions we serve. If local law restricts or prohibits this type of platform, these terms do not override that. It is your responsibility to confirm that using this account is permitted where you are.
How do I dispute a transaction under these terms?
Open a support query via live chat or email, describe the transaction — including the date, amount and payment method such as Upay or Bank Transfer — and we will investigate. The support page shows the current contact details and any relevant process steps.
Do the terms cover game content from studios like PG Soft or Habanero?
Our terms cover your account relationship with 375bd, including accessing game lobbies. Game content from studios such as PG Soft, Habanero, Microgaming and others is also subject to those providers' own terms, which apply alongside ours and are not overridden by this policy.
How do I close my account under these terms?
Submit a closure request through live chat or email support. Once we receive the request and confirm any outstanding balance is resolved, we process the closure and send confirmation to your registered contact address. No reason is required to make the request.