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375bd is clear about what information we hold on your account, how we use it, and what choices you have. This policy covers every interaction you have with us — from the moment you open your account to the way your payment records are stored. Access to our platform depends on your local law and eligible regions.
When you create an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you connect, whether that is bKash, Upay, or Bank Transfer. We also record session activity: login timestamps, device type, browser version, and the pages you navigate within the platform. This activity log helps us detect unusual access patterns and keep your account secure. Financial transaction records — including deposit amounts, withdrawal requests, and wallet reference numbers from payment rails like bKash and Upay — are retained as required by our operating obligations. We do not sell, rent, or pass your personal data to third parties for marketing purposes. Data shared with payment processors is limited strictly to what is needed to complete your transaction. Cookies and local storage are used to keep your session active across page loads and to remember your language and display settings. You can manage cookie preferences through your browser settings at any time. If you access 375bd from Bangladesh, your eligibility and the data obligations that apply to you depend on your local law and the region from which you connect. We aim to keep this policy current; material changes will be reflected here with a clear notice on the page.
Transaction reference numbers and amounts processed through bKash are stored only for the period needed to reconcile your account and meet our operational record-keeping obligations.
Upay wallet interactions and Bank Transfer entries are logged with your account. These records are not shared with third parties except where required to complete the transaction itself.
Device type, browser and login timestamps are captured per session. We use this to flag access that looks inconsistent with your normal pattern and to support account recovery requests.
Cookies keep your session active and remember your preferences. You can clear or limit cookies through your browser; some site functions may be affected if cookies are fully disabled.
This policy applies to data collected directly through 375bd — your account registration, in-session behaviour, and payment interactions made through our platform. It does not extend to third-party websites linked from our pages, nor to payment processors operating under their own privacy terms. Understanding the boundary of this policy helps you know who to contact when a question arises. For anything outside our direct platform scope, the relevant third party's own published policy governs.
Data collected when you log in, browse the lobby, or update your account details falls squarely within this policy. This includes your registered email, phone number and any security options you configure on the account page.
Records of deposits and withdrawals made through bKash, Upay, or Bank Transfer are covered here in terms of how we store and protect them. The payment processor's own terms govern the transfer step itself.
Pages, game lobbies and promotional content you view on 375bd are subject to this policy for analytics purposes. We record which sections are visited but do not link that browsing data to third-party advertising networks.
Links to external sites, game studios, or support tools that operate outside 375bd's own platform are not covered by this policy. Check the relevant third-party policy before sharing information on those services.
You have real, usable options when it comes to the data 375bd holds on your account. Reviewing what we hold, correcting inaccuracies, and raising a question through our support route are all steps you can take without waiting for us to act first. Log in to your account and navigate to the profile section to see the registration details we have on file — name, contact number, and the payment method linked to your wallet. If something is wrong, you can update it there directly or contact us through the published support route to request a correction. For questions about how long we keep a specific type of record, or to ask about data linked to a closed account, reach our support team through live chat or the contact form on the site. Eligibility to exercise specific data rights may depend on your local law and region; we will tell you clearly if a particular request falls outside what we can action from our side.
Open the account profile page after logging in. Your registered name, contact details and linked payment method are displayed there. This is the quickest way to confirm what we hold.
Fields that are editable can be updated directly in the profile section. For fields that require our team to change — such as a registered phone number tied to bKash — send a request through live chat.
Use the contact form or live chat to ask about retention periods, data linked to old sessions, or records connected to a payment rail you no longer use. We will respond through the same channel.
If your account is closed, some data may be retained for a set period under our operational obligations. Contact us to ask what remains on file and when it is scheduled for removal.
If you have a specific question about this policy — how a record is stored, what data is linked to a bKash transaction, or how to request a correction — our support team is the right starting point. Use any of the routes below, which are the channels published on the site. We do not invent operating hours or response commitments we cannot stand behind; contact us and we will follow up through the same channel you opened.
Open the chat widget from any page on the site. Describe your data question directly; the team will respond in the same conversation thread. Useful for quick account record queries.
Submit a written request through the contact form on our site. Include your registered email and the specific data question or correction you need. Written requests create a clear record of your enquiry.
The help section inside your signed-in account lists common data and privacy questions with guided steps. Check there first — many record and correction queries can be resolved without opening a support ticket.
Data security on 375bd is handled through access controls, session encryption, and limits on who inside our operation can view account-level records. Payment data tied to bKash, Upay, and Bank Transfer flows is not stored in a form that exposes full wallet identifiers after a transaction is completed. We keep data for the period required by our operating obligations and then remove or anonymise it. Cookies set by our platform are first-party; we do not allow advertising networks to set tracking cookies through our pages.
Your login session and payment steps run over an encrypted connection. This applies whether you access 375bd from a mobile browser or a desktop device, and across bKash, Upay, and Bank Transfer payment flows.
We keep account records for the period our operational obligations require. Once that period ends, records are removed or anonymised. You can ask our support team about the retention period for a specific data type.
Cookies we set are first-party and limited to session management and preference storage. No third-party advertising cookies are placed through our platform. Manage or clear cookies through your browser settings.
When we make a material change to this policy, we post a visible notice on the policy page itself. Check back here if you want to stay current; we do not change the policy without reflecting it in this document.
These answers cover what we hear most from account holders in Bangladesh who want to understand their data rights, how payment records are treated, and how to act on a request.
We collect your name, contact details, and the information you provide during registration. We also log device type, browser and session timestamps. Payment method details — such as a bKash or Upay reference — are recorded at the point of a transaction.
Wallet reference data is shared only with the payment processor needed to complete your transaction. We do not pass it to advertisers, analytics services, or any party outside that direct processing step. Bank Transfer details follow the same rule.
We retain records for the period required by our operating obligations. The exact duration depends on the type of record. Contact us through live chat or the contact form to ask about a specific data category linked to your account.
Yes. Log in and go to the profile section to update editable fields directly. For details that need our team to change — such as a registered phone number tied to a bKash wallet — send a request through live chat and we will process it.
Start in the profile section of your signed-in account — your registration details are visible there. For a broader record query, use the contact form on the site and describe the specific data you want to review. We will respond through the same channel.
This policy covers data collected through 375bd regardless of where you connect from. However, the specific rights you can exercise and the obligations that apply to us may depend on your local law and eligible region. We will tell you if a request falls outside what we can action.